This morning Barnabas Helmy, our co-founder and CEO of SmashToast (@smashtoast) and creator of the Puck, spoke with Sangamon CEO about our work. Barnabas spoke to the class about why he created the Puck, some of the challenges he had to overcome to go to market, and the importance of customer service and feedback to improving your product.
He also taught about the concept of “scope creep,” the importance of mentors, and being open to unexpected uses for your product by your customers. For example, the Puck has a large market in accessibility services – including hospitals, and patients with spinal cord injuries, ALS, or other disabilities, and can even be used with Braille tablets. Thank you to Sangamon CEO for inviting us! www.getpuck.com